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Shearwater Online Store Policy

Shipping
Up to $15 – $9.50
$15.01 to $45 – $9.50
$45 to $100 – $14.50
$101 to $200 – $19.50
Over $200 – $29.50

Shipping
Our goal is to ship all orders within 48 hours of receipt. However, during our busy summer months it may take an extra day or two to process and ship orders. We ship only within the USA using UPS and USPS. Rates are as follows:

Payment
We Use PayPal to process our online payments, so your information is secure and remains private. You do not need a PayPal account to order with us. Our site accepts Visa, MasterCard, Discover, American Express, and PayPal. If you pay by credit card, the charge on your statement will read PAYPAL*SHEARWATER.

Back Orders/Out of Stock
Occaisionally we may be out of stock on certain items. If an item on your order is not available, we will contact you with an estimated shipping date. You will then have the choice to cancel that portion of your order if you desire.

Sale Items
Sale items are limited to stock on hand. Availability can change without notice. If you order a sale item which is out of stock, we will contact you and that portion of your order will be refunded.

Used Gear
All used items are sold “as is” with no warantees expressed or implied. Availability of used gear is subject to change without notice.

Returns
Returns must be in new restockable condition with original packaging, except in the case of an actual defect. Returns must be made within 45 days of the purchase date. Return shipping is the buyer’s responsibility, except in the case of a defect. Parcel insurance is recommended. Please contact us immediately if a shipment arrives damaged. Returns will be credited to you in the same form as your original payment.

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